Senegal: Operations Officer

Position Title : Operations Officer

Duty Station : Dakar, Senegal

Classification : Professional Staff, Grade P2

Type of Appointment : Fixed term, one year with possibility of extension

Estimated Start Date : As soon as possible

Closing Date : 15 February 2018

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading

UN agency in the field of migration, works closely with governmental, intergovernmental and

non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Applications from qualified female candidates are especially encouraged. For the purpose of the vacancy, the following candidates are considered as first-tier candidates:

1. Internal candidates

2. Qualified applicants from the following NMS countries:

Antigua and Barbuda, Bahamas, Cabo Verde, Djibouti, Fiji, Micronesia (Federated States of), Gabon, Gambia, Guyana, Iceland, Comoros, Lesotho, Libya, Montenegro, Marshall Islands, Mauritania, Maldives, Malawi, Namibia, Nauru, Papua New Guinea, Paraguay, Seychelles, Slovenia, Suriname, El Salvador, Swaziland, Timor-Leste, Holy See, Saint Vincent and the Grenadines, Vanuatu, Samoa

Context:

Irregular migration along the Central Mediterranean route is increasingly dangerous for migrants. Crossing the Mediterranean to Italy is by far the deadliest route, with 1 death recorded for 35 arrivals (IOM, 2016). In addition, over 70% of the migrants interviewed by IOM on their arrival in Italy report that they were victims of trafficking or other exploitative practices during their migratory journey along the routes of the Central Mediterranean.

To meet these challenges, the European Union (EU) and the International Organization for Migration (IOM) have developed the Joint Initiative for Migrant Protection and Reintegration in Africa (hereinafter “Joint Initiative”). Implemented in 14 countries (Burkina Faso, Cameroon, Chad, Côte d'Ivoire, Ghana, Guinea, Guinea Bissau, Libya, Mali, Mauritania, Niger, Nigeria, Senegal and The Gambia) through 14 specific actions, it aims to protect the security, dignity and rights of migrants along this important and dangerous migration route and to help in improving the reintegration of returnees through an innovative approach. This will be achieved through different types of interventions including protection and assistance to vulnerable and stranded migrants, assistance for voluntary return, and support for sustainable reintegration in the communities of origin, the dissemination of accurate information on migration to migrants, potential migrants and communities, and the collection of data on migration flows. The Initiative will aim to strengthen the technical and material capacities of authorities and organizations involved in these areas so that they can ultimately take over the policies and programmes related to the protection and reintegration of migrants developed and/or strengthened in the region, with a view to improving the governance of migration in the region.

Under the direct supervision of the Head of Country Office in Dakar, Senegal, and in close coordination with the Migrant Assistance Division (MAD) Project Manager, the successful candidate will be responsible and accountable for carrying out duties related to movements of the resettlement programmes, EUTF and other Operations and relevant activities in IOM Senegal.

Core Functions / Responsibilities:

1. Supervise the logistical arrangements for migrants and refugee travel including obtaining relevant clearances from the Government authorities; and ensure timely logistical arrangements with ground transportation companies.

2. Responsible for the review, adjustment and endorsement of bills and invoices from transport contractors prior to payment by IOM. Negotiate with ground transport providers to ensure low cost, effective, convenient and safe transport of refugees, migrants, IOM staff and other eligible travellers.

3. Communicate and coordinate with relevant IOM units and other IOM country offices, international organizations, voluntary and governmental agencies, embassies and other entities to support the processing and implementation of all aspects of the operational activities, and ensure the completion of relevant statistical and narrative reports.

4. Supervise the airport staff during reception and departure of migrants and refugees who are traveling under IOM auspices.

5. Assist other IOM missions in the region with Migrant Management Operational System Application (MIMOSA), movement management as well as staff travel bookings.

6. Monitor and follow up on all IOM Senegal movement operations activities relating to resettlement, including humanitarian evacuation, repatriation, other movements, e.g. charter operations, visa support, counselling and orientation, and return emergency response.

7. Contribute to maintaining a positive working relationship with IOM partners, including government officials, Officials of Resettlement countries, United High Commissioner for Refugees (UNHCR) and other key partners.

8. Undertake duty travels relating to overall programme coordination and liaison with counterparts.

9. Draft financial and other types of reports and recommendations regarding the progress of travel projections, security measures, and accurate movement statistics.

10. Assist in overseeing the operational staff. Provide training, support, and guidance in the usage of the in-house system application tools, including MiMOSA, I-Gator, and the AMADEUS booking reservation system.

11. Assist in country-wide coordination of the programme. Implement measures to maintain a high level of integrity consistent with the principles stipulated in the IOM Movement Management Manual (MMM). Follow up on programme implementation and monitoring.

12. Monitor and evaluate the entire operations business process, identify areas of improvement as well as simplify and enhance efficiency.

13. Develop Terms of References (TORs), participate in the recruitment of national operations staff and conduct annual staff performance reviews.

14. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Political or Social Science, Business Administration, International Relations, Law or a related field from an accredited academic institution with two years of relevant professional experience; or

• University degree in the above fields with four years of relevant professional experience.

Experience

• Experience in resettlement operations, experience in migrant movements;

• Experience in organizing the ground/air movement of refugees, particularly in remote locations;

• Experience in refugee migrations related issues;

• Experience in liaising with airlines, government authorities as well as with airport authorities;

• Experience with other Resettlement countries.

Languages

Fluency in English is required. Working knowledge of French is an advantage.

Desirable Competencies:

Behavioral

• Accountability – takes responsibility for action and manages constructive criticisms;

• Client Orientation – works effectively well with client and stakeholders;

• Continuous Learning – promotes continuous learning for self and others;

• Communication – listens and communicates clearly, adapting delivery to the audience;

• Creativity and Initiative – actively seeks new ways of improving programmes or services;

• Leadership and Negotiation – develops effective partnerships with internal and external stakeholders;

• Performance Management – identify ways and implement actions to improve performance of self and others;

• Planning and Organizing - plans work, anticipates risks, and sets goals within area of responsibility;

• Professionalism - displays mastery of subject matter;

• Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation;

• Technological Awareness - displays awareness of relevant technological solutions;

• Resource Mobilization - works with internal and external stakeholders to meet resource needs of IOM.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are

nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 15 February 2018 at the latest, referring to this advertisement.

For further information, please refer to:

http://www.iom.int/cms/en/sites/iom/home/about-iom-1/recruitment/how-to-apply.html

In order for an application to be considered valid, IOM only accepts online profiles duly completed.

Only shortlisted candidates will be contacted. You can track the progress of your application on your personal application page in the IOM e-recruitment system.

Posting period:

From 02.02.2018 to 15.02.2018

Requisition: VN 2018/31 (P) - Operations Officer (P2) - Dakar, Senegal (55338793) Released

Posting: Posting NC55338814 (55338814) Released